Careers at KCM
Thank you for your interest in working at Kohl Children’s Museum of Greater Chicago!
Open Positions
- Custodian
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https://www.kohlchildrensmuseum.org/careers/custodian-2/
Hours: Part-time
Reports To: Director of Facility OperationsUnder general direction, the Custodian is responsible for the general care and cleaning of the building, grounds and equipment as assigned. The Custodian is also responsible for room set-up, event preparation, opening and closing procedures, and snow removal as assigned.
- Guest Experience Associate
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https://www.kohlchildrensmuseum.org/careers/guest-experience-associate/
Hours: Part-time
Reports To: Guest Experience ManagerThe Guest Experience Associate is responsible for providing a welcoming experience for all visitors of the museum. This role assists patrons with admissions, membership purchases, and is a point of contact for questions or concerns.
- Guest Experience Manager
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https://www.kohlchildrensmuseum.org/careers/guest-experience-manager/
Hours: Full-time
Reports To: Director of Guest ExperienceThe Guest Experiences Manager (GEM) is responsible for overseeing the Guest Experiences team at the front desk and on the Museum floor, to ensure an outstanding guest experience. This role includes managing staffing levels and schedules, facilitating training and development, maintaining operational efficiency, and enhancing the Museum’s front-line experience. The GEM will oversee front desk operations, visitor engagement, and admissions processes while ensuring consistency in customer service standards. This role also will collaborate with membership, marketing, and education teams to optimize visitor experience and revenue opportunities.
- Marketing Manager
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https://www.kohlchildrensmuseum.org/careers/marketing-manager/
Hours: Full-time
Reports To: Vice President of Marketing & SalesThe Marketing Manager will provide strategic, imaginative, endlessly curious ideas running successful campaigns for a nonprofit organization or consumer brand. This manager will lead multi-channel campaigns, shape our digital voice, and help bring more families, partners, and community members through our doors.
- Museum Experiences Sales Manager
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https://www.kohlchildrensmuseum.org/careers/museum-experiences-sales-manager/
Hours: Full-time
Reports To: Vice President of Marketing & SalesThe Museum Experience Sales Manager is responsible for developing, implementing, and executing proactive sales strategies to meet or exceed revenue goals across all earned income streams. These include admissions, memberships, birthday parties, facility rentals, exhibit rentals, gift cards, field trips, and other revenue-generating opportunities. The Sales Manager drives new business development, leads sales initiatives, manages staff, and ensures best-in-class customer engagement to grow the Museum’s reach and sales performance.