Careers at KCM - Kohl Children’s Museum

Art Studio Assistant

https://www.kohlchildrensmuseum.org/careers/art-studio-assistant/

Hours: Part-time
Reports To: Manager of Play Facilitation

PURPOSE OF THE JOB

Responsible for optimizing the visitor experience in the art studio and exhibit areas by providing expertise in early childhood education in the arts.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

Engage early childhood visitors through developmentally appropriate practices to enhance exhibit experiences
Support and collaborate with Education staff and other departments to support the museum mission
Set and reset the art studio throughout the day
Develop and implement processes to ensure visitor access to studio and exhibit art “stations”
Assist and provide direction to visitors in the use of studio environment
Educate visitor experience staff in art studio processes as needed
Conduct sanitization tasks to ensure the cleanliness of the art studio and museum
Implement museum programming for all visitors
Attend mandatory bi-monthly training, safety training and other department/museum meetings as requested
Perform other duties as assigned by the Play Facilitation Manager

KNOWLEDGE AND SKILLS

1-2 years’ experience working with/teaching young children in fine arts
Knowledge of art theory and its application
Proficiency in Outlook, Microsoft suite, utilization of the internet
Excellent verbal and written communication skills
Ability to take initiative and provide excellent customer service
Must be available to work both weekday and weekend hours and provide back up as needed
Fluency in Spanish preferred

HOW TO APPLY

Interested candidates can submit a resume and cover letter (combine as one attachment) or apply through our website at www.kohlchildrensmuseum.org For more information about the position or the Museum, please visit our website.

Kohl Children’s Museum is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Custodian (Full-Time)

https://www.kohlchildrensmuseum.org/careers/custodian-housekeeper/

Hours: Full-time
Reports To: Vice President of Operations

Kohl Children’s Museum of Greater Chicago is a nonprofit organization whose mission is to provide experiences and memories to build a foundation for a lifetime of learning. Through our museum space in Glenview, IL, we offer engaging learning environments featuring interactive exhibits and programs that encourage young children to become effective learners through play. As part of our commitment to ensuring that every child has access to the best learning experiences possible, we extend our footprint throughout the Chicagoland area through outreach programs, traveling exhibits, and partnering with educators to inspire meaningful change in the education of young children.

We have an opening for a Full-time Custodian on our team. The ideal candidate must be friendly, reliable, and have own transportation – and there is no experience necessary! Must have flexibility with work schedule to support weekend scheduling and/or evening activities.

Duties include:

Daily cleaning of building and grounds with a sensitivity to appearance and safety (including mopping, sweeping, dusting, emptying of trash cans, cleaning restrooms, etc.)
Responding to housekeeping and service requests, including room set-ups, deliveries, and any special needs as assigned by Supervisor
Report any problems encountered to Supervisor
Report needed information for which work orders might be prepared
Report supply and equipment needs
Perform ground duties, which may include snow removal, salting, emptying of trashcans, and picking up litter
Perform opening or closing procedures as assigned

To apply, call Curt Adams at (847) 832-6884 or e-mail at cadams@kcmgc.org, and leave your name and call-back number. You can also apply on KCM’s website at jobs@kcmgc.org.

For more information about the position or the Museum, please visit www.kohlchildrensmuseum.org.

Kohl Children’s Museum is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Customer Service and Sales Associate

https://www.kohlchildrensmuseum.org/careers/customer-service-and-sales-associate/

Hours: Part-time
Reports To: Manager of Communications

Kohl Children’s Museum of Greater Chicago is a nonprofit organization whose mission is to provide experiences and memories to build a foundation for a lifetime of learning. Through our museum space in Glenview, IL, we offer engaging learning environments featuring interactive exhibits and programs that encourage young children to become effective learners through play. As part of our commitment to ensuring that every child has access to the best learning experiences possible, we extend our footprint throughout the Chicagoland area through outreach programs, traveling exhibits, and partnering with educators to inspire meaningful change in the education of young children.

JOB SUMMARY

The Customer Service and Sales Associate is primarily responsible for managing and servicing inbound group sales products such as birthday parties, field trips and general admission membership conversions using the Altru system. This role also supports the development and execution of outbound sales strategies to increase leads and achieve monthly revenue goals. Included in this role is general customer service responsiveness to phone and email inquiries. Pay range is $15 – $17 per hour contingent on relevant experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Manage incoming group sales, including but not limited to:
- Prompt response and follow-up on birthday party sales and field trip inquiries.
- Scheduling reservations and events through management software (Altru).
- Mail brochures and contracts to clients, completes contracts, follows-up on payments, guest lists and event details; follows all related department procedures.
- Respond promptly to daily member conversion calls/emails.
Create outbound sales strategies to schools, daycares and other organizations for new business revenue.
Be the main point person for phone call/email inquiries during business hours. Maintain overall knowledge of Museum topics such as memberships, technology, discounts and special events, to achieve a goal of one-call resolution.
Meet established revenue goals for position (i.e., field trips, birthday parties, facility rentals, membership conversions) and sales innovation to drive new revenue streams.
Maximize sales procedures, established with input from Marketing team, to ensure the productive use of time and maintenance of accurate and updated account files and follow-up procedures.

SUPERVISORY RESPONSIBILITIES

None

ADDITIONAL RESPONSIBILITIES

Support Museum evening and weekend events, as needed, including but not limited to serving as a back-up during absences of the Visitor Experience staff
Assist with departmental marketing initiatives as necessary.
Perform other duties as assigned.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Bachelor’s Degree or relevant work experience
Minimum of 2 years’ experience preferably with a retail and/or non-profit organization
Experience using database software, preferably Altru

KNOWLEDGE, SKILLS AND ABILITIES

Excellent organizational skills
Excellent verbal and written communication skills
Knowledge of positive sales and marketing techniques
Advanced skills in Microsoft Office Suite
Ability to work well in a team environment
Self-starter initiative with a strong attention to detail

ADDITIONAL REQUIREMENTS

Flexibility with work schedule, as necessary, to support evening and/or weekend activities

WORKING CONDITIONS

Customary office-related activities: standing, walking, sitting, bending. Up to four hours of standing and walking may be required while servicing special events.

PHYSICAL REQUIREMENTS

Moderate lifting (up to 20 pounds).

This position is part-time, non-exempt/hourly (20-25 hours p/week)

HOW TO APPLY:
Interested candidates can submit an online application found on the Careers page of our website, kohlchildrensmuseum.org.

For more information about the position or the Museum, please visit www.kohlchildrensmuseum.org.

Kohl Children’s Museum is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Exhibit Guide

https://www.kohlchildrensmuseum.org/careers/exhibit-guide/

Hours: Part-time
Reports To: Director of Visitor Experience

Kohl Children’s Museum of Greater Chicago is a nonprofit organization whose mission is to provide experiences and memories to build a foundation for a lifetime of learning. Through our museum space in Glenview, IL, we offer engaging learning environments featuring interactive exhibits and programs that encourage young children to become effective learners through play. As part of our commitment to ensuring that every child has access to the best learning experiences possible, we extend our footprint throughout the Chicagoland area through outreach programs, traveling exhibits, and partnering with educators to inspire meaningful change in the education of young children.

The Exhibit Guide supports a safe and fun visitor experience through core operational duties, including opening and closing of the seasonal exhibits and experiences, managing the cleanliness of those exhibits and assisting patrons with any questions or issues as they arise.

SCHEDULING
Part-time, Seasonal non-exempt; Friday, Saturday, Sunday hours 9:30 am-5:30 pm

ESSENTIAL DUTIES AND RESPONSIBILITIES

Encourage patron participation in seasonal exhibits through age-appropriate interactions
Monitor and safeguard young patrons, ensuring that children are with their caregiver as they enter and exit the Museum and the surrounding Museum Campus
Assist with answering patrons’ questions or resolving issues and needs. Elevate issues to management when necessary
Set and reset seasonal exhibit areas throughout the Museum’s operational hours

The successful candidate will possess the following:

Work experience in a museum or customer-facing role, preferred
Experience working with children, preferred
Proficient customer service and interpersonal skills
Friendly demeanor and positive attitude
Ability to learn Early Childhood Education content as it relates to seasonal museum exhibits and guest experiences
Must have flexibility with work schedule, as necessary, to support weekend scheduling and/or evening activities

HOW TO APPLY:

Interested candidates can submit an online application found on the Careers page of our website, kohlchildrensmuseum.org.

For more information about the position or the Museum, please visit www.kohlchildrensmuseum.org.

Kohl Children’s Museum is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Exhibits Technician

https://www.kohlchildrensmuseum.org/careers/exhibits-technician/

Hours: Full-time
Reports To: Vice President of Operations

Kohl Children’s Museum of Greater Chicago is a nonprofit organization whose mission is to provide experiences and memories to build a foundation for a lifetime of learning. Through our museum space in Glenview, IL, we offer engaging learning environments featuring interactive exhibits and programs that encourage young children to become effective learners through play. As part of our commitment to ensuring that every child has access to the best learning experiences possible, we extend our footprint throughout the Chicagoland area through outreach programs, traveling exhibits, and partnering with educators to inspire meaningful change in the education of young children.

Under general supervision, the Exhibits Technician will perform skilled maintenance and repairs of children’s museum exhibits, environments and interactives. S/he will assist the VP of Operations in providing woodworking, electrical, and mechanical tasks associated with exhibit fabrication and upkeep.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Perform fabrication of exhibit components
Maintain and manage exhibit repair shop and equipment
Maintain materials, supplies and work environment
Prepare project supplies and material requisitions; order and purchase materials and track expenditures
Perform regular routine maintenance and equipment checks for Water Exhibit support systems
Closely examine general conditions of all exhibits to ensure safety, sanitation and program objectives
Work with Floor Managers to maintain exhibit environment to ensure that exhibit props, and component manipulatives are in stock and functioning
Unload and load, assemble, setup, breakdown and dismantle visiting exhibits
Assist with building security as necessary to access facility
Support Operations Team at Museum activities and events as needed

The successful candidate will possess the following:

Associates Degree in Construction, art or related field
Two years of experience in museum or shop setting
Good knowledge of exhibit fabrication methods, tools, equipment and materials
Skill in assembly and repair of wood, metal, plastic and some electrical
Knowledge of safe operation of aerial lift equipment and ability to work up to 25 feet above ground to replace and position exhibit lighting
Ability to interpret scaled diagrams, follow oral and written instructions
Valid driver’s license, own vehicle and good driving record
Flexibility with work schedule, as necessary, to support weekend scheduling and/or evening activities
Ability to lift up to 50 pounds

HOW TO APPLY:
Please apply on our website at kcmgc.org/jobs. For more information about the position or the Museum, please visit www.kohlchildrensmuseum.org

Kohl Children’s Museum is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Guest Services Associate (Part-Time)

https://www.kohlchildrensmuseum.org/careers/guest-services-associate-part-time/

Hours: Part-time
Reports To: Guest Services Manager

Kohl Children’s Museum of Greater Chicago is a nonprofit organization whose mission is to provide experiences and memories to build a foundation for a lifetime of learning. Through our museum space in Glenview, IL, we offer engaging learning environments featuring interactive exhibits and programs that encourage young children to become effective learners through play. As part of our commitment to ensuring that every child has access to the best learning experiences possible, we extend our footprint throughout the Chicagoland area through outreach programs, traveling exhibits, and partnering with educators to inspire meaningful change in the education of young children.

The Guest Services Associate is responsible for providing a welcoming experience for all visitors of the Museum. This role assists patrons with admissions and membership purchases, experience planning and is a point of contact for questions or concerns. Position is part-time, non-exempt, hourly.

SCHEDULING
Part-time, Non-exempt/hourly, Saturday and Sunday schedule, 8:45 am-5:45 pm

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provide exceptional customer service in face-to-face interactions with Museum patrons
Utilize Point-of-Sale system to process admission tickets and membership purchases
Upsell general admissions to membership, and encourage renewals based on team goals
Maintain knowledge of Visitor Experience procedures and Museum information, delivering quality service when assisting patrons with purchases, questions, and other needs
Account for cash drawer and always adheres to cash handling procedures
Assist with answering patrons’ questions and resolving issues as they arise
Answer the Museum phone line and directs calls, as appropriate
Monitor Museum entrance, ensuring visitor and child safety

The successful candidate will possess the following:

Experience working in a museum or customer-facing role, preferred
Experience working with a Point-of-Sales system and/or cash handling, preferred
Experience working with children, preferred
Proficient customer service and interpersonal skills
Friendly demeanor and positive attitude
Excellent communication skills
Proficiency in office technology and software (Microsoft Office suite)
Ability to maintain confidentiality and exercise discretion in handling sensitive material
Familiarity with database management or Point-of-Sale system preferred
Must have flexibility with work schedule, as necessary, to support weekend scheduling and/or evening activities

HOW TO APPLY:
Interested candidates can submit an online application found on the Careers page of our website, www.kohlchildrensmuseum.org.

For more information about the position or the Museum, please visit www.kohlchildrensmuseum.org.

Kohl Children’s Museum is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Mobile Pop-Up Museum Facilitator

https://www.kohlchildrensmuseum.org/careers/mobile-pop-up-museum-facilitator/

Hours: Part-time
Reports To: Director of Education

Hours: Tuesday-Saturday 10-15 hours per week; some nights and weekends

Kohl Children’s Museum of Greater Chicago is a nonprofit organization whose mission is to provide experiences and memories to build a foundation for a lifetime of learning. Through our museum space in Glenview, IL, we offer engaging learning environments featuring interactive exhibits and programs that encourage young children to become effective learners through play. As part of our commitment to ensuring that every child has access to the best learning experiences possible, we extend our footprint throughout the Chicagoland area through outreach programs, traveling exhibits, and partnering with educators to inspire meaningful change in the education of young children.

The Pop-Up Museum Facilitator is responsible for providing an engaging and educational experience for all visitors of the Pop-Up Museum. The Facilitator supports a safe and fun environment through core operational duties, including engaging young learners through developmentally appropriate practices to enhance their experience, assisting with opening and closing of the Pop-Up Museum, managing the cleanliness of the exhibits and assisting patrons with any questions or issues as they arise.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Ensure a positive visitor experience by supporting the learning and creativity of museum patrons
• Encourage patron participation in exhibits through age-appropriate interactions
• Set and reset exhibit areas throughout the Pop-Up Museum’s operational hours
• Facilitate programming, including activities and lesson plans, as directed
• Monitor and safeguard young patrons, ensuring that children are with their caregiver as they enter and exit the Museum
• Assist with answering patrons’ questions or resolving issues and needs
• Conduct sanitation tasks to ensure cleanliness of Pop-Up Museum exhibits
• Attend Museum trainings and meetings, as needed
• Support team members with a positive and collaborative attitude
• Assist with the facilitation of other education programs, as needed
• Perform other duties, as assigned

The successful candidate will possess the following:
• Be at least 18 years of age and able to work with little supervision
• 1-2 years child development/early childhood education
• 1-2 years’ experience working with or supporting the educational learning of young children
• Previous experience in a museum or customer-facing role, preferred
• Friendly demeanor and positive attitude
• Excellent customer service and interpersonal skills
• Excellent verbal and written communication skills
• Ability to communicate in Spanish both verbally and in writing, preferred
• Must have a valid driver’s license and good driving record
• Must have flexibility with work schedule, as necessary, to support weekend scheduling and/or evening activities

HOW TO APPLY
Interested candidates can submit an online application at: www.kohlchildrensmuseum.org/jobs. You can also submit your resume or a letter of interest to jobs@kcmgc.org.

Kohl Children’s Museum is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Play Facilitator

https://www.kohlchildrensmuseum.org/careers/play-facilitator/

Hours: Full-time
Reports To: Manager of Play Facilitation

The Play Facilitator supports an educational, safe and fun visitor experience by providing daily programming in museum exhibits and common areas, both indoor and outdoor. The Play Facilitator works directly with young visitors and their families to enhance the museum exhibit experience through facilitation of planned and impromptu learning experiences. Spanish speaking skills highly preferred.

Essential Duties and Responsibilities Include:

Encourage patron participation in exhibits through age-appropriate interactions
Facilitate a range of scheduled and impromptu programming that extend the museum’s exhibit offerings
Model positive, educational, creative, and respectful ways to interact with children and their caregivers through play
Assist with set and reset exhibit areas throughout the Museum’s operational hours
Participate in creating a physical environment that promotes play, learning and fun through assisting with Exhibit and Education inventory
Attend monthly, quarterly and annual Museum trainings and meetings, as needed
Support team members with a positive and collaborative attitude

The successful candidate will possess the following:

College coursework in early childhood education, museum or related
Experience working with children, preferably in a museum or classroom setting
Proficient facilitator with strong interpersonal skills
Ability to learn Early Childhood Education content as it relates to Museum exhibits, programming and guest experiences
Ability to engage in age-appropriate, culturally-respectful, and individually-meaningful interactions
Must have flexibility with work schedule, as necessary, to support weekend scheduling and/or evening activities

Physical Activities include:

Customary office-related activities: standing, walking, sitting, bending
Moderate lifting (up to 15 pounds)

Please apply on our website at jobs@kcmcg.org. For more information about the position or the Museum, please visit www.kohlchildrensmuseum.org.

Kohl Children’s Museum is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.