Amenities & Accessibility
We think it's important that the Museum be equally available to guests with any level of physical, visual, auditory, or cognitive ability. All public areas are 100% ADA-compliant. The facility and all exhibits have been designed using the principles of universal design, which go beyond accessibility with an approach that uses multi-sensory experiences as educational tools. These experiences allow all guests with any level of physical, visual, auditory, and cognitive ability to experience the Museum and its offerings.
Universal design simplifies life for everyone by making products, communications, and elements of the Museum's spatial environment easier to use for every child, including those with movement differences, reduced vision or hearing, or cognitive impairments. Special attention has been paid to such aspects as labels and signage, accessible routes, and positioning of interactive elements that will enhance the Museum experience for everyone.
Click here to read a letter from a guest describing the Museum's accessibility.
The Museum has developed a Parents Guide to Kohl Children's Museum of Greater Chicago, in collaboration with North Shore Pediatric Therapy, to help parents and their children choose the exhibits they want to visit. The guide is available for checkout at the Admissions Desk or for download below.
Diaper Dispensers are available in restrooms. The fee is $1. Wall-mounted changing stations are included in all restrooms. The family restroom nearest Cosi Cafe includes a cot which may be used for larger children or those with special needs.
Located in the entryway of the Museum, Così® offers many of their best-loved adult fares, alongside an expanded children's menu, featuring favorites such as grilled cheese sandwiches, flatbread pizza, macaroni and cheese, mini hot dogs, and more. Need a sweet treat? Annie's Frozen Yogurt is now available with all your favorite toppings!
Seating in the cafe space is limited to guests who have purchased at least one item from the Cosi Cafe; guests may bring in additional food items from home to eat as well, though food purchased from other restaurant vendors is disallowed.
Alcohol-free hand sanitizer is available throughout the Museum, near each of the Infant Areas.
First Aid can be requested by alerting a Museum staff member.
Infant Areas are located near Whole Foods Market, Pet Vet, Water Works, and Sheridan's Books and Crannies. They are integrated into the exhibits so parents and caregivers will be able to stay with their infants and crawlers while keeping an eye on their older children in adjacent areas.
Lockers are available at the front of the Museum. The fee is 25¢.
Lost and Found
The Lost and Found can be checked at the Admissions Desk. Call (847) 832-6600 for more information.
Restrooms are located near the Admissions Desk and Cooperation Station. Family Restrooms are located near the Admissions Desk and All About Me. The second Family Restroom near the Admissions Desk includes a larger changing area and a cot for special needs.
All outlets in the Museum are tamper-resistant receptacles (TRR). These look just like ordinary outlets, but are designed with spring-loaded receptacle cover plates that close off the receptacle openings, or slots. When equal pressure is simultaneously applied to both sides, the receptacle cover plates open to allow the standard plug to make contact with the receptacle contact points. Without this simultaneous pressure, the cover plates remain closed, preventing insertion of foreign objects and protecting children from electrical injuries. Installed by the Museum when it was built in 2005, TRRs have proven to be so effective that the National Electrical Code has since 2008 required them to be installed in all new home construction. Plastic outlet plugs are not required or recommended with TRRs.
Stroller parking is available at the front of the Museum. Strollers are always allowed in the Museum. However, if you are not actively using your stroller, we may suggest you park your stroller in the stroller parking at the front of the Museum.
While the Museum is fully accessible by wheelchairs brought from home, the Museum regrets that it cannot provide wheelchairs for guest use while in the Museum.